Specialised Service

ACR I-Card Assistance

Register, renew or replace your Alien Certificate of Registration I-Card without the guesswork.

Most foreign nationals on a long-term visa in the Philippines, as well as Temporary Visitor's Visa or Tourist Visa holders who stay for more than 59 days, are required to hold an Alien Certificate of Registration Identity Card (ACR I-Card). FIS can confirm what applies to your immigration status, prepare the required documentation, and manage the registration, renewal or replacement process for you.

How We Can Assist

• Confirming whether your immigration status requires an ACR I-Card
• Identifying the requirements that apply to your registration, renewal or replacement
• Preparing and organising the required documentation
• Managing and coordinating the ACR I-Card application process
• Following up and keeping you informed as the application progresses

Common Situations We Handle

• Registering for an ACR I-Card for the first time
• Renewing an ACR I-Card that is due to expire
• Replacing a lost, damaged or stolen ACR I-Card
• Confirming whether your specific visa status requires one

How the Process Works

1. Initial enquiry

   Tell us your visa status and what you need help with.

2. Assessment

   We confirm the requirements that apply to your specific situation.

3. Preparation

   We prepare and organise the documentation required for your ACR I-Card application.

4. Submission and follow-up

   We manage and coordinate the application, follow up as it progresses and keep you informed. You can track the progress of your transaction through the FIS Client Portal.